Drivers are sounding the alarm about taxi company Dorenbos in Friesland

According to Omrop Fryslân, (former) drivers of taxi company Dorenbos are raising the alarm about the transport they provide. They speak of structural problems, with vulnerable passengers having to wait hours for a taxi after hospital treatment. Deputy director Rijk van Dijk van Dorenbos acknowledges that passengers in Súdwest-Fryslân and Smallingerland may have been one to two hours late since the summer. Dorenbos took over four Frisian taxi companies in two years.

The problems are not isolated: Omrop Fryslân previously reported that more than 300 complaints about Dorenbos were received in eight weeks, mainly from Friesland. The case shows how vulnerable target group transport can become when a carrier takes over many additional trips and customers in a short period of time, something that occurs throughout the Dutch taxi sector in the event of takeovers and staff shortages.