Everything you want to know.
Before you get in.

Answers to the questions we hear most about booking, prices, airport transfers, payment and the VindTaxi network.

Frequently asked questions

What does a taxi from Rotterdam to Schiphol cost?

For airport transfers we work with a fixed price you receive in advance, based on pick-up address, time and number of passengers. Rotterdam to Schiphol is roughly 65 kilometres and takes about 50 minutes without traffic. Call or message +31 6 13 88 08 14 with your address and departure time and you will have the price within minutes.

How far in advance should I book a taxi?

For an ordinary ride in Rotterdam or Vlaardingen you can usually just call us and we are outside within fifteen minutes. For airport transfers, night rides, groups and the holiday season we recommend booking at least a day ahead.

Do you drive at night?

Yes, VindTaxi is reachable 24 hours a day, 7 days a week on +31 6 13 88 08 14. Night rides are best reserved a day in advance so the car is held for you.

Can I pay by debit or credit card in the taxi?

Yes. In the car you can pay cash or by debit card. If you book through the Taxi EU Service NL network, credit card and online payment are available too. You choose the payment method when booking.

Do you have child seats?

Yes, we carry child seats and boosters. Tell us your child's age and height when booking and the right seat will be in the car. There is no extra charge.

How many passengers fit in a VindTaxi?

Our own black Nissan Ariya carries up to four passengers with luggage. For larger groups we bring in a taxi van through the Taxi EU Service NL network, seating up to eight. You book everything through the same number.

Do you also drive to Germany and Belgium?

Yes, we cover long distances across Europe, including Germany, Belgium, France and beyond. For international rides we quote a fixed all-in price in advance, including tolls and any charging stops.

What happens if my flight is delayed?

Give us your flight number when booking. We then track the actual arrival time and adjust the pick-up automatically. For a delay caused by the airline we charge no extra waiting time.

Can I ride on a business account?

Yes. For companies, hotels and institutions we invoice afterwards. Your staff and guests get in and out without paying and you receive one collective invoice per period. Request an account via info@vindtaxi.com.

Is the VindTaxi car electric?

Our own taxi is a black Nissan Ariya and is 100% electric, so zero emissions and almost silent. Vehicles operating through the network are a mix of electric, hybrid and efficient diesel.

What exactly is Taxi EU Service NL?

Taxi EU Service NL is the platform through which VindTaxi works together with independent taxi drivers and taxi companies across the Netherlands and Europe. If we cannot drive a ride ourselves, we offer it within the network so you still have transport. You can also book directly through the network app or booking page.

How do I cancel a booked ride?

Call or message +31 6 13 88 08 14 or email info@vindtaxi.com. Up to 24 hours before the ride cancellation is free. Within 24 hours we first check whether the car can be rescheduled before charging anything.

Can you arrange wheelchair transport?

A folding wheelchair or walker travels in our own car. For a fixed wheelchair or mobility scooter we arrange a vehicle with enough loading space or a wheelchair van through the network. Mention it when booking.

Can my pet travel with me?

Yes, by arrangement. Small pets travel in a carrier, larger dogs in the boot on a blanket. Tell us when booking and we take it into account when choosing the car.

How much luggage can I bring?

The Nissan Ariya comfortably takes four passengers with normal suitcases. Travelling with a lot of luggage, skis or a bicycle? Let us know and we bring in an estate car or taxi van through the network.

Do you also drive in Vlaardingen and Schiedam?

Certainly. VindTaxi is based at Kethelweg 191 B in Vlaardingen and drives daily in Vlaardingen, Schiedam, Maassluis, Rotterdam and the rest of the Rijnmond region. For these towns we are usually there within fifteen minutes.

How quickly can a taxi be at my door?

In Vlaardingen, Schiedam and west Rotterdam we are usually outside within ten to fifteen minutes when a car is free. Calling from outside that area, you will hear the exact time straight away on the phone.

Do you use a meter or a fixed price?

Short rides in town run on the meter at the legal maximum rates. For airport transfers, long distances, business rides and transport we agree a fixed price in advance.

Do you transport goods as well?

Yes, up to 500 kilos. Think of urgent shipments, documents, samples, spare parts and valuables transport, within the Netherlands and across Europe. Send us weight, dimensions and destination for a price.

Do you offer car transport?

Yes, through the network we arrange professional car transport across Europe. Your car is loaded insured and is usually at its destination within 48 hours, without adding kilometres to the odometer.

I am a taxi driver, can I join?

Yes. Independent taxi drivers and taxi companies can join the VindTaxi network. Install YourDriverApp, link your account through our invitation link and send your taxi licence and Chamber of Commerce extract to info@vindtaxi.com. See the Join us page for all the steps.

What commission do affiliated drivers pay?

Commission is currently 2% on rides carried out through the network. That revenue goes towards maintenance, development, marketing and further growth of the platform.

Can I book a taxi without an app?

Yes. Call or WhatsApp +31 6 13 88 08 14, email info@vindtaxi.com or use the network's online booking page. An app is never required.

Do you drive to Rotterdam The Hague Airport?

Yes. Rotterdam The Hague Airport is about ten kilometres from Vlaardingen and fifteen minutes from Rotterdam city centre. We collect you at home and drop you at the departure hall, or wait in arrivals with your name.

Can you provide a driver for a full day?

Yes. For events, company visits, weddings and business days you can hire a driver by the half day or full day. The car stays with you, you pay a fixed rate and there is nothing to arrange in between.

What is the fastest way to request a ride?

Calling or WhatsApping +31 6 13 88 08 14 is fastest, day and night. You can also book ahead through the Taxi EU Service NL booking page or the contact form on this website.

Street taxi and city rides

Can I call a street taxi without booking ahead?

Yes. Call or message +31 6 13 88 08 14 and you will hear straight away how fast we can be there. In Vlaardingen, Schiedam and west Rotterdam that is normally ten to fifteen minutes.

What does a short ride in town cost?

Short rides run on the meter at the legal maximum rates. If you would rather know a fixed amount in advance, give us your pick-up address and destination and we name the price immediately.

Do you drive after public transport stops?

Yes, we drive right through the night. After a night out or a late flight you can simply call us, even at three in the morning.

Can I add an address during the ride?

That is possible in consultation with the driver. The extra kilometres are added on the meter or at the agreed rate, with no surcharges afterwards.

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Airport transfers

When should I leave for a flight from Schiphol?

For a European flight we advise being at Schiphol two hours before departure, three hours for intercontinental. From Rotterdam and Vlaardingen add roughly fifty minutes of driving, plus half an hour of margin during the morning rush.

Does the driver wait in the arrivals hall?

If you prefer, yes. The driver stands at the exit of the baggage hall with a sign showing your name. If you would rather board outside, we agree a pick-up spot and the driver calls once you have landed.

Is airport parking included in the price?

Yes. For airport transfers the price is all-in: tolls, terminal parking and any surcharges are included. You pay exactly the amount quoted in advance.

Do you drive to airports abroad?

Yes, we regularly drive to Brussels Airport, Düsseldorf, Charleroi and Antwerp. For these rides you receive a fixed all-in price in advance including tolls.

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Business transport

How do I open a business account?

Email info@vindtaxi.com with your company name, Chamber of Commerce number, billing address and a contact person. We set up an account and you can then book rides on account.

Can we hire a driver for a whole day?

Yes. For events, company visits and roadshows you can hire a driver by the half day or full day at a fixed rate. The car stays with you, driver included.

Can you collect several guests from Schiphol at once?

Yes. We align arrival times and, where needed, bring in a taxi van for up to eight people through the network. You receive one invoice for all the rides.

Is there a minimum for business customers?

No. Even with a handful of rides a month you can ride on account. There are no subscription fees or minimum amounts.

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Long distance and hotel transport

What does a taxi from Rotterdam to Amsterdam cost?

For long distances we quote a fixed all-in price in advance based on address, time and number of passengers. Rotterdam to Amsterdam is roughly 75 kilometres and takes an hour without traffic. Call or message for a price within minutes.

Do you drive abroad?

Yes, we regularly drive to Belgium, Germany and France. For international rides you receive a fixed price in advance including tolls, and we plan charging stops along the way where needed.

Does the driver wait for the return trip?

That is possible. For an appointment of a few hours, waiting is often cheaper than two separate rides. Waiting time is agreed in advance so the price stays clear.

Is an electric car suitable for long rides?

Yes. The Nissan Ariya has ample range for most rides within the Netherlands. On longer routes we plan one short charging stop, usually at a moment when you want a break anyway.

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Freight up to 500 kg

How quickly can you collect an urgent shipment?

In the Rotterdam and Vlaardingen region we are at the pick-up address within half an hour when a car is free. Call +31 6 13 88 08 14 with weight, dimensions and destination and you will hear immediately what is possible.

What is the maximum I can send?

Up to 500 kilos, split across several items if needed. As for dimensions, the load has to fit in a van. If in doubt, send us the measurements and we confirm whether it fits.

Do you handle valuables transport?

Yes, documents, contracts and valuable shipments travel straight from door to door. The shipment stays with the driver the whole way and is handed over in person.

Do I get proof of delivery?

Yes. On delivery you receive a confirmation with the time and the name of the recipient. During the journey you can ask us for the current position.

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Car transport Europe

What does car transport abroad cost?

The price depends on the type of car, the pick-up address and the destination. Send these details to info@vindtaxi.com or call +31 6 13 88 08 14 and you receive a fixed price.

Is my car insured during transport?

Yes, the transport is insured. The condition of the car is recorded at loading, so there is no discussion on delivery.

Can a car that does not run be transported?

Yes, as long as it can be rolled or winched. Tell us on request whether the car starts, steers and brakes and we deploy the right transporter.

How long does transport take?

Within the Netherlands and neighbouring countries your car is usually at its destination within 48 hours. For destinations further away we name a concrete delivery date with the quote.

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Ask your question

Need a taxi, want to reserve an airport ride or have a question about the network? Call, text or WhatsApp - we respond quickly.

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