Privacy policy

VindTaxi is a taxi and driver service based in the Netherlands. We process personal data in accordance with the General Data Protection Regulation (GDPR).

You can contact us via: - Email: info@vindtaxi.com - Telephone: 06 13 88 08 14 - Website: www.vindtaxi.com - Address: Kethelweg 191 B, 3135 GH Vlaardingen (Chamber of Commerce 96717955)

We collect personal data when you book a ride, create an account in Mijn VindTaxi, contact us or use our services. This may include:

• Name
• Email address
• Phone number
• Date of birth (optional, with your account)
• Pick-up and destination address and the times of your rides
• Flight details (if applicable)
• Any additional wishes or comments for the planner or the driver

Your personal data will only be used for:

• Planning and carrying out your trip
• Sending confirmations, changes and invoices
• Notifications about your trip (for example if your driver is on the way), if you have enabled it
• Customer service and communication
• Improving our services
• Legal administrative obligations

We do not share your personal data with third parties, unless this is necessary for the performance of our services or when we are legally obliged to do so.

In particular:

• Booking, planning and tracking of trips runs via the Whenride platform (Whenride, part of Gemware, Westhavenkade 7, 3131 AB Vlaardingen). Whenride processes your data on our behalf as a processor; A processing agreement has been concluded with Whenride and the data is stored and encrypted within the EU.
• The driver who drives your ride will receive your name, telephone number and pick-up details to carry out the ride.
• For ad performance measurement, limited data may be shared server-side with Google Ads, such as ad click data and a hashed version (SHA-256) of your email address or phone number for conversion measurement.

We do not place advertising or marketing cookies on your device for this purpose.

We do not store personal data longer than necessary.

• Booking data: maximum 2 years
• Account in Mijn VindTaxi: as long as you use it; after 12 months without login or rides, the account will be deleted
• Financial administration and invoices: 7 years (legal retention obligation)

You have the right to:

• View your personal data
• Have data corrected (you can change your name, email and telephone yourself in Mijn VindTaxi)
• Have data deleted
• Object to processing
• Request data transfer

Please contact us via info@vindtaxi.com.

Our website uses functional cookies for basic functionality, including a session cookie that keeps you logged in to Mijn VindTaxi. In addition, we may use a technically necessary first-party cookie for advertising attribution and website functionality.

Analytical tracking via Google Tag Manager or similar services is only loaded after you have given permission via the cookie banner. You can always change your cookie settings via your browser settings.

For conversion measurement we use server-side links with Google Ads.

We use: - No tracking pixels - No advertising cookies for remarketing

Google may receive hashed data for matched conversions and ad attribution. You can manage ad personalization through your Google account settings.

We take appropriate technical and organizational measures to protect your personal data against loss, misuse or unauthorized access. Our website uses SSL security; passwords are stored hashed and personal data on the Whenride platform is stored encrypted. You can further secure your account with two-step verification.

Do you have any questions about this privacy policy or the processing of your personal data? Contact us at: - Email: info@vindtaxi.com - Telephone: 06 13 88 08 14 - Website: www.vindtaxi.com